CARLY BUDD DEVELOPMENTAL PLAY ACADEMY®
TERMS AND CONDITIONS
Effective from 1 October 2026
These Terms and Conditions apply to training courses, programmes, workshops, masterclasses, digital resources and other educational services purchased from Carly Budd Developmental Play Academy®.
Please read these Terms carefully before purchasing or enrolling. By purchasing a course, programme or other service from us, you agree to be bound by these Terms.
Nothing in these Terms affects any statutory rights you may have as a consumer.
1. ABOUT US
1.1
Carly Budd Developmental Play Academy® is operated by Carly Budd, trading as Carly Budd Developmental Play Academy®.
Our correspondence address is:
Carly Budd
Developmental Play Academy
Green Lane
Aldham
Essex
CO6 3PR
1.2
Carly Budd Developmental Play Academy® provides professional education and continuing professional development relating to developmental play, child development, movement, play, inclusion and associated areas.
Our training is educational in nature and does not replace professional qualifications, statutory training, clinical assessment, medical advice or professional supervision where these are required for your role.
2. OUR CONTRACT WITH YOU
2.1
These Terms apply to your purchase and our supply of the course, programme, training, workshop, digital resource or other service described at the time of purchase.
2.2
When you place an order, you are offering to purchase the relevant service subject to these Terms.
A contract between you and Carly Budd Developmental Play Academy® comes into existence when your order and payment are accepted and you receive confirmation of your enrolment or purchase.
2.3
Please check the details of your order carefully before completing your purchase. You are responsible for ensuring that the information you provide is complete and accurate.
2.4
The course description, price, access period and key features displayed on the relevant sales page at the time of your purchase form part of the information on which your purchase is based.
3. COURSE ACCESS AND COMPLETION
3.1 Enrolments from 1 October 2026
Unless a different access period is clearly stated on the relevant course page before purchase, students enrolling on or after 1 October 2026 will receive 12 months' access from their date of enrolment.
All learning, coursework, case studies, assessments and other requirements necessary for certification must be completed and submitted within this period.
3.2 Existing students enrolled before 1 October 2026
Students who enrolled before 1 October 2026 will have until 31 October 2027 to complete any outstanding learning, coursework, case studies and assessments required for certification.
This completion deadline relates to the completion, assessment and certification of training and does not retrospectively remove any separate contractual right concerning course access that an existing student may already hold.
Students are encouraged to download and safely retain any study guides, manuals, teaching plans or other resources that are expressly provided within their course as downloadable materials, and to make their own study notes for future reference.
Video lessons and other content delivered within the online learning platform are provided for viewing within the course and remain protected by the intellectual property provisions of these Terms. Unless expressly stated otherwise, enrolment does not include the right to download, record, copy, reproduce or distribute video lessons or other non downloadable online course content.
3.3 Course access for enrolments from 1 October 2026
For enrolments from 1 October 2026, access to the online learning platform and course materials will normally end at the conclusion of the applicable 12 month access period.
Students are responsible for managing their study time and completing the programme within the period provided.
3.4 After the completion deadline
After the applicable completion deadline, we are not obliged to provide continued:
course access;
tutor support;
coursework marking;
assessment;
feedback;
mentoring;
access to student communities; or
certification.
Where an existing student has a separate contractual right concerning access to particular course materials, this clause does not remove that right.
3.5 Extensions
We understand that unexpected circumstances can arise.
Requests for an extension must be made in writing before the applicable completion deadline wherever reasonably possible.
Extensions may be offered where appropriate and will be considered individually. An extension is not automatically guaranteed and, where clearly communicated and agreed in advance, an administration or reactivation charge may apply.
3.6 Failure to complete
Failure to complete training within the applicable completion period does not, by itself, entitle a student to a refund, partial refund or transfer to another course, subject always to any statutory rights the student may have.
4. COURSE CONTENT AND DELIVERY
4.1
We will provide the training with reasonable care and skill and will aim to ensure that course materials are accurate, relevant and appropriate to the learning outcomes described.
4.2
Our training is informed by professional knowledge, research, experience and accepted practice at the time it is created or updated.
Developmental, healthcare, educational and professional guidance can change over time. Students are responsible for remaining aware of current legislation, professional guidance and requirements relevant to their own role and practice.
4.3 Course updates
We may update course materials during your access period to reflect developments in research, professional guidance, legislation, terminology, technology or good practice.
We may also make reasonable changes to formatting, lesson order, resources, platform functionality or delivery methods.
We will not use this provision to make a significant change that materially reduces the principal training or benefits purchased by a student without appropriate consideration of that student's contractual and statutory rights.
4.4
Occasionally we may need to replace, update or remove a resource where it has become outdated, inaccurate, unavailable or inappropriate.
Where practicable, substantially equivalent learning content will be provided where the removed material forms an important part of the course.
5. CERTIFICATION
5.1
Where a course leads to a Carly Budd Developmental Play Academy® certificate, students must successfully complete all requirements specified for that course.
These may include modules, written work, reflective work, case studies, assessments, practical activities or other evidence of learning.
5.2
Submission of coursework does not automatically guarantee successful completion or certification.
Work must demonstrate that the required learning outcomes or assessment criteria have been met.
5.3
Where amendments or further evidence are reasonably required, students may be asked to resubmit work.
Any resubmission must be made within the student's applicable completion period unless an alternative deadline has been agreed in writing.
5.4
Certificates will not be issued until all required course elements have been successfully completed and all fees relating to the course have been paid in full.
5.5
Academy certificates demonstrate completion of the training specified on the certificate. They do not confer a regulated professional title, statutory registration or licence to practise unless this is expressly stated for the particular qualification.
Students remain responsible for ensuring that any service they provide is within their own competence, qualifications, insurance and professional scope of practice.
6. YOUR RESPONSIBILITIES
6.1
By enrolling, you agree to:
provide accurate information when purchasing and completing training;
complete your training and assessments within the applicable timeframe;
engage with coursework and assessments honestly;
follow reasonable instructions relating to assessment and certification;
maintain any qualifications, registrations, licences, permissions, safeguarding requirements and insurance necessary for your own work;
work within your own professional competence and scope of practice;
comply with relevant health and safety, safeguarding, data protection and other legal or professional requirements applicable to your work; and
use your professional judgement when applying learning from the Academy.
6.2
Our courses provide education and training. Completion of a course does not transfer responsibility for your professional practice to Carly Budd or Carly Budd Developmental Play Academy®.
You remain responsible for deciding whether an activity, technique or approach is appropriate for an individual child, family, client, group or setting.
6.3
Where a child or adult has medical, developmental, physical or other additional needs, students must work within their competence and obtain appropriate advice, consent or professional input where required.
7. PRICES AND PAYMENT
7.1
The price payable is the price displayed or otherwise agreed at the time you place your order.
7.2
Prices and promotional offers may change from time to time. A later change in price will not alter the amount payable under an order we have already accepted unless we have expressly agreed otherwise with you.
7.3
Payment is normally required in advance unless we have agreed a payment plan.
Payments may be processed through Stripe or another payment provider identified during checkout.
7.4 Payment plans
Where we allow payment by instalments, the payment plan is a method of paying the total course price and is not a monthly subscription unless we expressly state otherwise.
By choosing a payment plan, you agree to make all instalments when they fall due.
7.5
If an instalment is missed, we may contact you and request payment.
Where payment remains outstanding, we may temporarily suspend access to training, assessment, marking, support and certification while we attempt to resolve the outstanding payment with you.
7.6
Where a payment remains outstanding after reasonable notice, we may require payment of the remaining amount due under the agreed payment arrangement, where legally permitted.
7.7
No certificate will be issued while fees relating to that programme remain outstanding.
8. CANCELLATIONS AND REFUNDS
8.1
Your cancellation and refund rights depend upon the type of product or service purchased, when access begins and whether you are purchasing as a consumer or in the course of your business.
Nothing in these Terms limits any statutory cancellation or refund rights that apply to you.
8.2 Digital content and the 14 day cancellation period
Where you purchase digital course content as a consumer, you may have a legal right to cancel your purchase within 14 days of entering into the contract.
Our online training provides access to digital content, which may include course materials, videos, manuals, teaching plans, downloads and other digital resources.
If you wish to access your digital training during the 14 day cancellation period, you will be asked to expressly consent to the supply of the digital content beginning immediately and to acknowledge that, once the supply of that digital content begins, you will lose your statutory 14 day right to cancel.
8.3 Immediate access and refunds
Where you have expressly requested immediate access to the digital content and acknowledged the loss of your right to cancel, your 14 day cancellation right will end once the supply of the digital content begins.
Refunds will therefore not be available after immediate access to the digital content has begun on this basis.
8.4
Where services have begun during a statutory cancellation period at your express request and you subsequently exercise a legal right to cancel, you may be required to pay for services already supplied where the law permits this.
8.5
Once any applicable cancellation period has expired, refunds are not normally provided simply because:
you change your mind;
your personal circumstances change;
you do not have sufficient time to complete the training;
you decide not to use the training;
you change career or employment;
you fail to complete the course within the access period; or
you no longer require the qualification or certificate.
This does not affect your statutory rights where the training or digital content is faulty, misdescribed or has not been supplied with the standard required by law.
8.6
Further information may be provided in our Refund Policy. Where there is any conflict between a policy and a statutory consumer right, the statutory right will apply.
9. INTELLECTUAL PROPERTY
9.1
All intellectual property rights in our course materials, teaching resources, manuals, videos, written content, downloads, graphics, frameworks, lesson plans, assessment materials and other Academy resources belong to Carly Budd Developmental Play Academy® or the relevant rights holder.
Purchasing a course does not transfer ownership of this intellectual property to you.
9.2
Your enrolment gives you a personal, limited right to access and use the materials for your own learning and, where the particular course permits it, to support your work with your own clients and families.
9.3
Unless we have given written permission, you must not:
copy or reproduce substantial parts of our training materials;
share course logins or allow another person to access your account;
upload course materials to shared drives, membership platforms, websites, social media or other online services;
sell, licence or redistribute our materials;
remove copyright notices or Academy branding;
present our written materials, teaching resources or intellectual property as your own;
use our training materials to create competing practitioner training;
use our materials to train other professionals, employees, franchisees or practitioners; or
use our course content to create your own training course, qualification, manual or teaching programme.
9.4
Our practitioner training is not Train the Trainer training.
Unless a particular programme expressly states otherwise, training provided by the Academy is designed to support your knowledge and your work with children, parents, families or your own clients. It does not authorise you to teach the Academy's course content to other professionals as professional training.
9.5
You may apply the knowledge and principles you have learned within your own professional practice. Copyright does not prevent you from using your own knowledge and skills.
However, our original wording, course structure, resources, branded frameworks, manuals, teaching materials and other protected content must not be copied or repackaged as your own.
10. ARTIFICIAL INTELLIGENCE AND COURSE MATERIALS
10.1
Academy course materials, manuals, videos, downloads, assessment materials and other protected content must not be uploaded in whole or substantial part to generative artificial intelligence services, large language models, public databases or other third party systems for the purpose of reproducing, summarising, adapting, republishing or creating derivative training materials from our content.
10.2
Students may use appropriate digital tools to support their own learning or writing where this is compatible with the requirements of their course.
However, coursework submitted for assessment must represent the student's own understanding, reasoning and professional reflection.
10.3
We may ask a student to discuss or clarify submitted work where we have reasonable concerns about authorship, originality or whether the work demonstrates the student's own learning.
11. OUR NAMES, BRANDS AND COURSE TITLES
11.1
Carly Budd Developmental Play Academy® and other registered or protected Academy names, branding, course titles, programme names and original resources remain the intellectual property of their respective owner.
11.2
Where successful completion of a particular programme permits you to describe yourself using a specified practitioner title, you may use that title in accordance with the guidance provided with that programme.
This does not give permission to represent yourself as an employee, representative, franchisee, partner or agent of Carly Budd Developmental Play Academy®.
11.3
You must not imply that the Academy has approved, supervised or endorsed a service beyond the training or certification we have actually provided.
12. STUDENT ACCOUNTS AND COURSE ACCESS
12.1
Course access is personal to the enrolled student and may not be transferred to another person unless we expressly agree otherwise in writing.
12.2
Login details must be kept confidential.
You must not share your account or allow another person to access paid course content through your account.
12.3
We may suspend access where we reasonably believe there has been:
account sharing;
unauthorised distribution of materials;
serious misuse of Academy intellectual property;
fraudulent activity;
significant non payment; or
serious or repeated behaviour that breaches these Terms.
12.4
Where appropriate, we will normally contact you and give you a reasonable opportunity to address the issue before permanently removing access, unless immediate action is reasonably necessary to protect students, intellectual property, confidential information, our systems or another person.
13. STUDENT COMMUNITIES AND PROFESSIONAL CONDUCT
13.1
Access to any Facebook group, online community, discussion area or student group associated with a course is provided to support learning and professional connection.
Access to such groups is not guaranteed indefinitely and may be withdrawn independently of access to purchased course content.
13.2
Students must communicate respectfully and must not use Academy communities to harass, intimidate, discriminate against or abuse another person.
13.3
Confidential information about children, families, clients or colleagues must not be shared in a way that identifies them.
Where case discussions are permitted, information must be appropriately anonymised and shared in accordance with relevant confidentiality and data protection requirements.
13.4
We reserve the right to moderate our communities and remove content or members where reasonably necessary to maintain a safe, respectful and professionally appropriate learning environment.
14. CONFIDENTIALITY
14.1
Both you and the Academy agree to respect confidential information received in connection with the training relationship.
14.2
Confidential information may be disclosed where required by law, safeguarding responsibilities, a court, regulatory body or other competent authority.
14.3
Nothing in these Terms prevents the Academy from taking appropriate safeguarding action where information gives rise to a safeguarding concern.
15. PERSONAL INFORMATION
15.1
We will use personal information provided by you to administer your enrolment, provide training and support, process payments, maintain appropriate training records and communicate with you about your course.
15.2
Where permitted by law and your communication preferences, we may also contact you about relevant Academy courses, resources or services.
15.3
Further information about how personal information is collected, stored and used is contained in the Carly Budd Developmental Play Academy® Privacy Policy.
16. THIRD PARTY PLATFORMS AND TECHNOLOGY
16.1
Our online training may be delivered using third party platforms, payment processors, video services, email providers or other technology.
16.2
We cannot guarantee that third party services will operate without interruption at all times.
Where a technical problem within our reasonable control materially prevents access to training, we will take reasonable steps to restore access or provide an appropriate alternative.
16.3
Where a significant interruption caused by us prevents you from accessing your course for a material period, we will consider an appropriate extension to your access period.
17. EVENTS OUTSIDE OUR REASONABLE CONTROL
17.1
We will not be responsible for delay or failure to perform an obligation where this results from circumstances genuinely outside our reasonable control.
These may include major technology failures, natural disasters, serious illness or incapacity, government restrictions or other comparable events.
17.2
Where such an event materially affects delivery of a service, we will take reasonable steps to inform affected students and minimise disruption.
Where appropriate, delivery or completion periods may be extended.
18. LIMITATION OF LIABILITY
18.1
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any statutory consumer right that cannot lawfully be excluded.
18.2
Our training is educational and is not a substitute for individual medical, therapeutic, legal or other professional advice.
18.3
Students remain responsible for how they apply their learning and for ensuring that their services are appropriate, lawful, insured and within their own competence and professional scope.
18.4
Where you purchase training wholly or mainly for purposes relating to your trade, business, craft or profession, we will not be liable for indirect or consequential business losses, loss of profits, loss of business, loss of opportunity or loss of goodwill except where liability cannot lawfully be excluded.
18.5
Where legally permitted, our total liability arising from the particular course or service giving rise to a claim will not exceed the amount paid by you for that course or service.
This limitation does not apply where the law does not permit us to limit liability.
19. TERMINATION
19.1
We may terminate or suspend a student's enrolment where there has been a serious or repeated breach of these Terms.
Examples may include deliberate intellectual property infringement, fraudulent activity, abusive behaviour, serious misuse of Academy materials or persistent non payment.
19.2
Where reasonable in the circumstances, we will explain the issue and provide an opportunity for it to be resolved before terminating an enrolment.
19.3
Termination resulting from a student's serious breach of these Terms does not automatically entitle the student to a refund, subject to their statutory rights.
20. COMMUNICATIONS
20.1
When these Terms refer to something being provided "in writing", this includes email.
20.2
Students are responsible for providing a current email address and for informing us if their contact details change.
20.3 Important course communications
Important communications concerning course access, completion deadlines, assessment, certification or changes affecting your training may be sent to the email address associated with your enrolment.
These communications relate to the administration and delivery of training you have purchased and may be sent separately from marketing communications and marketing preferences where permitted by applicable law.
21. CHANGES TO THESE TERMS
21.1
We may update these Terms from time to time for future purchases.
The Terms applicable to a student's purchase will normally be those in force when the relevant contract was entered into.
21.2
Where a change is required by law, regulation, safeguarding requirements, security requirements or another compelling reason, we may need to make reasonable changes affecting existing students.
We will communicate material changes where appropriate and will have regard to the contractual and statutory rights of existing students.
21.3
Nothing in this clause gives us an unrestricted right to remove or materially reduce a benefit that formed part of an existing student's contract.
22. TRANSFERS
22.1
Course enrolments are personal and cannot normally be transferred to another person.
22.2
We may consider a transfer request in exceptional circumstances, but we are not obliged to approve one unless required by law or otherwise agreed.
23. WAIVER
If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.
Any decision we make to exercise discretion or make an exception for one student does not require us to make the same exception in another case.
24. SEVERANCE
Each provision of these Terms operates separately.
If a court or other competent authority decides that any provision is unlawful or unenforceable, the remaining provisions will continue in full force and effect.
25. THIRD PARTY RIGHTS
Unless expressly stated otherwise, these Terms are between you and Carly Budd Developmental Play Academy®.
No other person has a right to enforce them.
26. COMPLAINTS
26.1
If you have a concern about your course, assessment or another aspect of our service, please contact us at carly@carlybudd.co.uk so that we have an opportunity to investigate and respond.
26.2
Nothing in our complaints process affects any statutory rights or remedies available to you.
27. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
If you are a consumer, you will retain any rights you have under applicable law concerning where you live and your ability to bring proceedings in the courts available to you under applicable consumer law.